Trust your money with our Refund policy
Genericsmartdrugs.com always aims at giving you the best products that are trusted and 100% authentic. There isn’t any chance of dealing with a counterfeit product or duplicate product from our side. We will never give you any product that has been tampered in any way.
We have facilitated refund policy to ease customers if there is an issue with the product, as we value their hard earned money equally as we value them.
Our main aim is to fulfill customer satiation of our clients and so we try our level best that your orders never fail to get delivered perfectly on time but if in case there is any problem, then we are ready to refund you your entire billing amount.
What are the cases when we refund your orders?
- You will get your money refunded if we fail to deliver your ordered product at your mailing address (Note: we are not responsible if you have given us a wrong address or if you have shifted your home)
- If your ordered product does not reach you within the timeline that is estimated by us then you can reclaim your entire billing amount.
- You can claim 100% refund of your billing amount if in case you have got a wrong product delivered to you or if your parcel is damaged or soiled.
- If you cancel your order prior to shipping of your order or within 24 hours of placing the order, then, in that case, the customers can take back the full refund amount.
- Suppose if you cancel the order after the shipping of the product ordered by you is done in that case buyers can claim for only up to 50% of the refund amount.
How to claim for the refund amount?
- In order to claim for a refund just Call our customer care helpline number and ask for the refund amount or you can even ask the procedure for the refund amount.
- You can also write a mail to us at info@Genericsmartdrugs.com describing the proper reason for claiming for the refund amount, Remember one thing your reason for claiming the amount should be a valid reason.
- You can always get in touch with our customer care services as they are always available for your support 24*7.